This emphasis on customer experience has been further heightened by global events such as the Covid-19 pandemic. ... Sephora, for instance, ...

They are both loved by millions of Aussie shoppers – but when it comes to online customer experience, which brand truly comes ...

'Sephora is like mean girl utopia.' ... Donna’s clip was in response to a video from another Sephora customer who shared a similar experience. The original video came from Dr. Natasha Henry.

Kiran Thankaraj's work at Sephora demonstrates what's possible when technical mastery meets strategic foresight.

Sephora is hoping to flip the script this Prime Day, from frantic online buying to being chauffeured to a brick-and-mortar store.From July 7-10, the beauty retailer is offering Lyft ride credits of up ...

There is no better way to find out what’s going on at retail than to actually visit stores, which is exactly what Retail TouchPoints had the chance to do while in Chicago this week for the Retail ...

Kohl’s and Sephora Announce Major Long-Term Strategic Partnership Bringing Transformative Prestige Beauty Experience to Millions of Consumers ...

With Sephora removing perfume and cologne from the shelves, the move “is a bit of a return to the status quo of an earlier era,” Elena Sheppard writes. CNN values your feedback 1.

Beauty-lovers’ favourite overseas store (*cough* come back to the UK *cough*) has gone viral on Twitter this week for allowing customers to shop in peace - but only if they want to. Sephora ...