Kimbyr on MSN

911 operator accused of hanging up on thousands of emergency calls

An emergency dispatcher is under fire after allegedly disconnecting thousands of critical 911 calls.
Bored Panda on MSN

911 operators explain 11 dos and don’ts for more effective emergency calls

In moments of panic, knowing how to speak clearly can be just as important as knowing who to call. This collection highlights ...
Atlanta Journal-Constitution

I took the test to become a Gwinnett 911 operator. Here’s what it takes

911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...
KXLY 4 News

911 operator faces criticism for handling of University of Idaho murders call

SPOKANE, Wash. -- People across the Inland Northwest are reacting to the recently released 911 call from the 2022 University of Idaho murders case. The 911 call made by the victims' friends and ...
WGAL

911 operator failed to 'appropriately escalate' call after arson attack at Pennsylvania Governor's Residence

YEAH, LORI AND JERRY, STATE POLICE ARE CONDUCTING THEIR OWN INDEPENDENT INVESTIGATION OF WHAT OCCURRED. BUT TODAY, DAUPHIN COUNTY TELLING US THAT A911 DISPATCHER SHOULD HAVE ESCALATED A PHONE CALL ...

San Diego County eliminated 911 dispatcher jobs despite falling short on standards

On a Tuesday morning in mid-April, a loud beeping noise repeatedly bounced off the walls of the San Diego County Sheriff’s ...
ABC7 San Francisco

911 operator sentenced for hanging up on emergency calls

HOUSTON -- A former 911 operator has been sentenced to community service and 18 months probation for hanging up on emergency calls. According to authorities, 44-year-old Crenshanda Williams ...