Forget about your company’s historical point of differentiation. Customer Experience reigns supreme today and you will either be rewarded or punished for how you are treating your customers. Lately I ...
Customer experience (CX) is a very simple term, relating to the perceptions created by interaction with your organisation and ultimately the impression left with potential or engaged customers during ...
Financial authorities will accept preliminary license applications in the first quarter of next year according to the evaluation criteria established for the approval of the fourth internet-only bank, ...
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