Alternative energy suppliers routinely hit customers with upcharges, a practice that has prompted lawmakers to push ...

Millions of households are seeing their energy bills rising – despite already being hundreds of pounds in credit. Energy customers have reported seeing their direct debit bills going up over the past ...

CINCINNATI (WKRC) - It's utility bill chaos! In Ohio, customers can pick the energy supplier. But is it actually saving you money? Despite the state's deregulated energy market, which allows consumers ...

This story was produced in partnership with The Boston Globe. Across Massachusetts, the complaints sound similar: A person discovers their electric bill has spiked, and when they look into it, they ...

Most Americans use electricity all the time and think about it none of the time — or at least, not until the bill rolls in. But with energy prices rising thanks to inflation and other factors, any way ...

As electricity service rates from utilities soared in some cases to more than double the previous highs between July 2022 and June 2023, the competitive electric supply industry failed to deliver on ...

HERE’S CONSUMER INVESTIGATOR BRIAN ROACH. IF YOU GET A CALL ABOUT YOUR ELECTRIC SUPPLY AND LOWERING YOUR BILL, YOU’RE GOING TO LISTEN, RIGHT? BUT A NEWS EIGHT VIEWER WAS CONCERNED AFTER GETTING THIS ...

Many Pennsylvanians who switched their power supplier to try to save money ended up paying more than if they’d done nothing at all. Over the last decade, people who switched electric suppliers ended ...