Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is ...

Fundamentally, agile user stories are short, simple tools to document a single action or intention desired by the targeted user to achieve a goal. The simplest user stories have a format, “As a user ...

A FRIEND of mine from university posted something on LinkedIn last week that caught my eye: a user guide – for her. I had to read what she said a couple of times before I understood what she meant.

Picture Google, before it hit IPO with a workforce expanding too quickly to remember your team member’s surname, let alone whether they prefer to be emailed or called with queries. This is what Claire ...