When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, ...
Imagine you’re a 911 call center operator, working in one of the most stressful jobs in the country, struggling to remain calm as you dispatch first-responders to emergencies and talk down injured or ...
A 911 dispatcher said a caller reported that a man was attacking her and had been stalking her for months. The reported ...
A D.C. firefighter, shot over the weekend during a robbery, ended up calling his own unit for help after he could not connect to an operator for three minutes when calling 911. Gary “Zeek” Dziekan was ...
CENTENNIAL, Colo. (KDVR) — Heather Silchia always knew she wanted to serve the community. Raised by first responders, she figured answering the phone when people call 911 would be a good way to carry ...
The Johnston County Sheriff's Office released Wellington Dickens III's call to 911. Dickens told a 911 dispatcher he killed his four children. The Johnston County Sheriff's Office released Wellington ...
Skiatook 911 dispatcher Ashley Williams is recognized for her life-saving response after guiding a mother through CPR over the phone. The baby survived, and Williams met the grateful family for the ...
KYLE, Texas — A Hays County 911 dispatcher is being hailed a hero for staying calm during a harrowing early‑morning emergency that helped save a man’s life. At about 2:30 a.m. on Aug. 19, Hays County ...