Automation has been a reality since the Jacquard loom of the early nineteenth century. And just as its punch card technology inspired Charles Babbage and later Herman Hollerith, automation has itself ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...