Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

Businesses often keep records of their operations, including client information. Records managers routinely encounter challenges that can present an ethical crisis, such as improper disclosure, ...

Records management polices directly impact the effectiveness of an organization's day-to-day operations. Without control, records have the potential to raise operating costs and expose organizations ...