Sephora's approach to customer service as a deterrent against theft may contribute to the behavior some shoppers, like the OP ...

Both Sephora and Ulta Beauty rely on younger customers and that makes changing their return policies to make them tighter a ...

They are both loved by millions of Aussie shoppers – but when it comes to online customer experience, which brand truly comes ...

'Sephora is like mean girl utopia.' ... Donna’s clip was in response to a video from another Sephora customer who shared a similar experience. The original video came from Dr. Natasha Henry.

A Sephora customer warns others about buying gift cards from third-party sellers after hers got drained before she got the chance to use it. ... @alpal4everr’s experience isn’t rare.

Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations, according to Retail TouchPoints research. But retail organizations are gathering ...

There is no better way to find out what’s going on at retail than to actually visit stores, which is exactly what Retail TouchPoints had the chance to do while in Chicago this week for the Retail ...

With Sephora removing perfume and cologne from the shelves, the move “is a bit of a return to the status quo of an earlier era,” Elena Sheppard writes. CNN values your feedback 1.

Beauty-lovers’ favourite overseas store (*cough* come back to the UK *cough*) has gone viral on Twitter this week for allowing customers to shop in peace - but only if they want to. Sephora ...

Kohl’s and Sephora Announce Major Long-Term Strategic Partnership Bringing Transformative Prestige Beauty Experience to Millions of Consumers ...