A new service aims to keep visits to the doctor at a minimum by setting up virtual visits via phone and the Internet, allowing physicians to not only choose when they’re available for patient ...

Dear Heloise: I’ve worked in a physician’s office for several years, and I’ve seen some behavior that is rude and holds up the appointments of other patients. Although patients don’t realize it, they ...

Last week I got a call from an automated robot scheduler informing me that in order to continue with my current primary care provider, I needed to schedule a physical exam. This was just routine ...

Imagine you're a doctor. For every patient you see, you're saddled with a load of digital tasks. Entering the details of ordering medication, labs and imaging, you could spend more than 200 clicks of ...

People really think that doctors judge them and are going to look at them differently and treat them differently if they know ...

Today’s Sound Off is about following proper office etiquette when visiting the doctor: Dear Heloise: I’ve worked in a physician’s office for several years, and I’ve seen some behavior that is rude and ...

Going to see the doctor soon? Prepare to be hounded with appointment reminders by phone. By text. By robocall. By email. And in your online “patient portal.” Doctors and dentist offices for years left ...

Doctors say insurers are automatically downgrading their claims and paying less. Insurers say it’s their duty to prevent ...

A recently launched service, DoctorsonDemand.com, uses interactive voice technology that allows consumers to contact an available doctor for a quick consult that could avoid costly in-office or ...

Please tell your readers to leave their young children with a friend, relative or professional sitter when they visit the ...