Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. Compare course options to find …

Launch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and …

The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service.

Get Started in Customer Service These courses can help you kickstart a career in customer service. Curated by Coursera These courses and Specializations have been hand-picked by …

This AI in Customer Service course equips you with the skills to modernize customer support using Generative AI. Begin with the fundamentals of AI in digital customer service and explore …

Navigate your growth as a Customer Service Representative. Find courses and resources by skill level to support your career growth, whether you're just starting or looking to advance.

This course will provide you with practical experience in data entry and customer privacy, and the opportunity to evaluate sample interactions between a call center customer service …

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges.

Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. Compare course options …

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. Compare course options to find what fits your …