Yesterday, FDNY Dispatchers, Firefighters, EMS and our NYPD partners worked quickly to rescue five children who became lost in a Staten Island sewer system. | New York City Fire Department (FDNY)

#work #dispatchers #training | Nocturnal Dispatchers

In an emergency when lives are at risk, FDNY dispatchers are the first response, collecting information and making sure help is getting where it needs to go, as quickly as possible. EMT Dale Bartolomeo with Emergency Medical Dispatch says dispatchers are the “silent heroes.” For National Public Safety Telecommunicators Week, we thank our dispatchers who answer thousands of calls each day. They are unseen, but they always provide a comforting presence, and often, lifesaving instructions. “You’re

It’s National Public Safety Telecommunicators Week! The FDNY wants to recognize our Fire Alarm Dispatchers and Emergency Medical Dispatchers for always being there, answering the call and making sure the right help is getting to the people who need it. Fire Alarm Dispatcher Ralph St. Eloi has been with the FDNY for eight years. He is currently assigned to PSAC1, covering Brooklyn. “I feel like I have a calling of helping people and being a dispatcher for the #FDNY enables me to help people when